{"id":2412,"date":"2025-11-14T09:54:25","date_gmt":"2025-11-14T09:54:25","guid":{"rendered":"https:\/\/starcompnetsol.com\/?page_id=2412"},"modified":"2025-11-14T13:08:45","modified_gmt":"2025-11-14T13:08:45","slug":"epabx-system","status":"publish","type":"page","link":"https:\/\/starcompnetsol.com\/index.php\/epabx-system\/","title":{"rendered":"EPABX System"},"content":{"rendered":"\n
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IP-PBX (core server)<\/strong> \u2014 the heart that routes calls and runs voicemail, IVR, auto-attendant and call queues. (On-prem hardware or virtual appliance.)<\/p>\n<\/div>\n\n\n\n

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SIP Trunks \/ Telephony Gateways<\/strong> \u2014 the connection to the PSTN (phone company). Can be SIP trunks (recommended) or PRI\/analog gateways for fallback.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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IP Phones \/ Softphones<\/strong> \u2014 desk phones (IP keyphones) + smartphone\/desktop apps for remote staff.<\/p>\n<\/div>\n\n\n\n

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Operator console \/ Reception dashboard<\/strong> \u2014 visual call-board for receptionist showing caller, queue length, hold times, transfer buttons.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Conference bridge<\/strong> \u2014 built-in or external conferencing module for multi-party audio (and optionally video\/web meetings).<\/p>\n<\/div>\n\n\n\n

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Call Recording & Call Center features<\/strong> \u2014 recording, wallboard, SLA reports, call logs.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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SBC (Session Border Controller)<\/strong> \u2014 security layer to protect VoIP from attacks and NAT traversal.<\/p>\n<\/div>\n\n\n\n

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Network infrastructure<\/strong> \u2014 PoE switches, VLANs, QoS, firewall, UPS.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Management Dashboard<\/strong> \u2014 web UI with live status, call analytics, reports and provisioning tools.<\/p>\n<\/div>\n\n\n\n

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Extensions for 150 users<\/strong> \u2014 Each staff gets an extension (like an internal phone number). Internal calls are free and fast.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Auto-Attendant (IVR)<\/strong> \u2014 \u201cWelcome, press 1 for Sales, 2 for Support\u201d \u2014 automated menu that routes callers without a human operator.<\/p>\n<\/div>\n\n\n\n

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  1. IP-PBX appliance (Main)<\/strong> \u2014 e.g., Grandstream UCM6304 \/ Yeastar S300 (sized for \u2265150 users & 30\u2013100 concurrent calls).<\/li>\n<\/ol>\n\n\n\n

    What it does: routes every call, runs features (IVR, voicemail, conferencing), stores call logs.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

    <\/p>\n","protected":false},"excerpt":{"rendered":"

    IP-PBX (core server) \u2014 the heart that routes calls and runs voicemail, IVR, auto-attendant and call queues. (On-prem hardware or virtual appliance.) SIP Trunks \/ Telephony Gateways \u2014 the connection to the PSTN (phone company). Can be SIP trunks (recommended) or PRI\/analog gateways for fallback. IP Phones \/ Softphones \u2014 desk phones (IP keyphones) + … <\/p>\n

    Read more “EPABX System”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"class_list":["post-2412","page","type-page","status-publish","hentry"],"yoast_head":"\nEPABX System - Star Computer Network Solution<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/starcompnetsol.com\/index.php\/epabx-system\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"EPABX System - Star Computer Network Solution\" \/>\n<meta property=\"og:description\" content=\"IP-PBX (core server) \u2014 the heart that routes calls and runs voicemail, IVR, auto-attendant and call queues. 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